Terms of service for Creatorby

The provider is Creatorby, owner Sawen Salar Sardar Sedqi, Valeppstrasse 4, 81539 Munich, Germany. These terms apply to Creatorby Hub, Creatorby Execution Planner and their connected features. Additional provider details are available in the legal notice. Different terms apply only where expressly agreed.

Creatorby Hub helps creators organise ideas, drafts, media, calendars and publications and, depending on the connected platform and granted permission, supports social-media publishing, comments, messages and analytics. Execution Planner supports personal planning with tasks, appointments, routines, goals, reminders, export, offline use and optional calendar synchronisation.

The planner is an organisational tool and does not replace medical, psychological, legal or financial advice. The current product description and selected plan determine the specific feature set. Third-party platform features may change or become temporarily unavailable.

You must provide accurate registration information, protect your credentials and notify us without delay of suspected misuse. You may connect only platform and calendar accounts that you are authorised to manage. Actions initiated through connected accounts are treated as authorised by you unless caused by a security incident for which Creatorby is responsible.

For the optional Login Vault, you are responsible for keeping the master password and Recovery Kit separate and secure. Creatorby does not know the master password and cannot recover encrypted vault data without the master password or a valid Recovery Kit. A reset you confirm permanently deletes the vault entries.

You retain the rights to your content. You grant Creatorby only those rights technically required to store and process your content and transmit it to connected platforms at your request. You are responsible for ensuring that content, music, images, trademarks, personal data and advertising claims are used lawfully and comply with the rules of each platform.

Prohibited use includes unlawful content, deception, spam, automated manipulation of engagement, infringement of third-party rights, circumvention of platform rules, malware, security attacks and use of third-party accounts without permission. We may temporarily restrict features where necessary to protect Creatorby, users or third parties.

Google/YouTube, Google Calendar, Microsoft, Meta services, TikTok and Pinterest are independent providers. Their own terms and policies also apply to their services. Creatorby cannot guarantee permanent availability of third-party APIs, permissions or content.

If you enable publishing or calendar synchronisation, Creatorby may transmit the actions you select to the relevant service on your behalf. Disconnecting ends future access but does not remove posts already published or calendar events already created with the external provider. You must delete those there yourself.

Prices, included features, billing period, renewal and the total amount due are shown before confirmation. Payments are processed by Stripe.

New Creatorby workspaces may use one fourteen-day trial of Plus, Pro or Elite. A valid payment method is required for the trial. No charge is made during the fourteen days. Unless you cancel before the trial ends, the monthly or annual billing selected at checkout starts automatically. If you cancel during the trial, access remains available until the trial ends and no charge is made afterwards.

Subscriptions renew for the period shown at purchase unless cancelled before expiry through the account-management option provided. Statutory withdrawal, warranty and consumer rights remain unaffected.

We aim to provide a reliable service but do not promise uninterrupted availability. Maintenance, security measures and changes or outages at external platforms may affect features. Material changes affecting an active paid contract will be communicated in reasonable form and in due time.

We have unlimited liability for intent, gross negligence, injury to life, body or health and in cases of mandatory statutory liability. For slight negligence affecting essential contractual duties, liability is limited to typical foreseeable damage. Otherwise, liability is excluded to the extent permitted by law.

You may disconnect platforms at any time, export planner data and delete your shared Creatorby account yourself in Execution Planner. Alternatively, you can request deletion from us. You should export any data you need before deleting the account; deletion is permanent.

After termination, data is deleted in accordance with the privacy policy and statutory retention duties. Content already published or calendar events already created with external providers remain there until you remove them from the relevant service.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of the country of your habitual residence remain unaffected. If one provision is invalid, the remaining provisions remain effective.